Privacy Policy

​At Racquet & Paddle Co. your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services.

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1. Information We Collect

We may collect and store the following information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details.

• Order Information: Products purchased, transaction history, and shipping details.

• Technical Data: IP address, browser type, device information, pages visited, time on site, and referring URLs.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and collect analytical data.

2. How We Use Your Information

We use your data for the following purposes:

• To process and fulfill your orders

• To communicate with you about orders, returns, or customer service inquiries

• To provide marketing communications (only if you opt-in)

• To improve our website, services, and product offerings

• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, FedEx)

• Third-party service providers (e.g., email platforms, customer support tools)

• Government agencies when required by law

All third parties are required to handle your data securely and only for the purposes specified.

4. Cookies and Tracking

We use cookies to:

• Recognize repeat visitors

• Remember your preferences

• Analyze site traffic and user behavior

• Serve personalized content and ads

You can control cookie preferences through your browser settings.

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5. Your Rights and Choices

You may:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

• Disable cookies via your browser settings

To make a data-related request, contact us at store@racquetandpaddleco.com

6. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

7. Children's Privacy

We do not knowingly collect or solicit data from children under 13. If we learn we have collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page, and the “Effective Date” will be revised accordingly.

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Racquet & Paddle Co.
Email: store@racquetandpaddleco.com‪

(617) 468-6960‬

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