faq

Absolutely! Most of our products can be personalized with names, initials, team names, or short messages. Just use the personalization box on the product page before adding the item to your cart. For special requests like longer text, logos, or custom designs, contact us and we'll see what's possible and if any extra design fees apply.

Most orders ship within 1–3 business days. Personalized or custom-engraved items take a bit longer and typically ship within 5–7 business days. Delivery time will vary based on the shipping service you choose and your location, but most customers receive their orders within 2–14 business days. If you need your order sooner, please reach out—we’re happy to help whenever possible!

We currently ship to addresses within the United States. At this time, we do not offer international shipping.

We’re an online-only store based in Cambridge, MA, and do not have a physical retail location. All orders are placed through our website and shipped directly to you. If you have questions or need help before ordering, you can always reach us through our Contact Us page or by email/phone.