Terms and Conditions
Terms & Conditions
Effective Date: November 23, 2025
Website: https://www.racquetandpaddleco.com
Business Name: Racquet & Paddle Co.
1. General
These Terms & Conditions govern your use of our website and any purchases made through Racquet & Paddle Co.
By using this site, you agree to these Terms.
2. Products and Descriptions
We make every effort to display product information and images accurately. Colors may vary slightly due to different screen settings and material variations.
Custom, personalized, or engraved products cannot be changed once production has begun.
3. Pricing
• All prices are listed in USD.
• Prices may change at any time.
• Taxes and shipping fees may apply depending on your location.
4. Orders
By placing an order, you confirm that:
• All information provided is accurate
• You are authorized to use the selected payment method
• You understand the processing times and customization requirements
We may cancel or refuse an order in rare cases, including payment errors, suspected fraud, or stock availability issues.
5. Payment
We process payments securely through:
• Wix Payments
• PayPal
• Stripe
• Other trusted payment gateways
We do not store full credit card numbers.
6. Shipping
All shipments follow the guidelines outlined in our Shipping Policy.
Transit times are estimates and may vary based on carrier delays or other factors.
7. Returns & Refunds
Returns and refunds are handled according to our Return Policy.
Custom or personalized items are not refundable unless defective.
8. Intellectual Property
All website content—including designs, product images, graphics, and logos—is the property of Racquet & Paddle Co.
You may not copy, reproduce, or distribute materials without prior permission.
9. Limitation of Liability
While we strive to provide an excellent experience, Racquet & Paddle Co. is not liable for:
• Delays in shipping caused by carriers
• Issues that arise after a package is marked as Delivered
If a delivered package cannot be located, please contact us and we will assist in starting a carrier investigation.
Our total liability will not exceed the purchase price of your order.
10. Changes to Terms
We may update these Terms at any time. Any updates will be posted on this page with a revised effective date.